Description
Work originates and is shaped within the coordination and delivery systems — typically between FL2 and FL1 — without direct strategic involvement. Local teams or units identify opportunities, plan improvements, and execute them autonomously.
Typical Context
Product or service-level initiatives, market or customer requests, or continuous improvement work where decisions can be taken locally.
Implications
Fast decision-making and strong ownership close to the customer. However, if overused, this pattern can cause drift from strategic intent and fragmentation between units. Periodic re-alignment with broader outcomes keeps it healthy.
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