worksystems.design/Essentials/I am puzzled by …

I am puzzled by …

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Sounding Reactions
Sounding Reactions
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communication
Key Info
Reaction card for expressing confusion or concern constructively.
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Description

Share what bothers you, confuses you, or feels inconsistent.

Purpose

This reaction card creates space for expressing confusion or concern in a constructive way. It signals that something doesn't make sense to you or feels misaligned, inviting clarification or further exploration.
 

When to Use

  • When something doesn't make sense to you
  • To voice concerns in a non-confrontational way
  • When you spot potential inconsistencies
  • To highlight areas that need clarification

Examples

  • "I am puzzled by how these two goals align with each other"
  • "I am puzzled by the gap between the data and the conclusion"
  • "I am puzzled by why this approach was chosen over the alternative"
  • "I am puzzled by what happens between step 2 and step 4"

Tips

  • Frame as your own confusion, not as criticism
  • Be specific about what doesn't connect for you
  • Assume positive intent and invite explanation
  • Use this to surface important questions without blame