Delivery occurs at a consistent pace rather than huge feasts or famine of delivered value to the customers; for example, the variance of pace "Do Lots." This dimension helps see shorter-term process instability.
Too little
- Periods of progress and others of lower value to customers.
Too much
- Less risky "known" features delivered rather than most valuable or needed
- Little incentive to push process improvement in case they cause a temporary decline
Typical metrics
- Throughput velocity variability
- Variability in delivered customer value
- Net Process Flow – Things Delivered minus Things Started; indicates system balance, with variability shown as higher or lower peaks, ideally centered around zero.
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